If an OR nurse becomes angry and rude when clarifying a report, what is the best course of action?

Reporting the incident to the charge nurse is the best course of action because it ensures that the behavior is acknowledged and addressed appropriately. Maintaining a professional, safe, and collaborative environment is essential in healthcare settings, especially in high-stakes areas like the operating room and post-anesthesia care unit. The charge nurse has the authority and responsibility to intervene in situations where inappropriate behavior affects teamwork and patient safety.

By reporting the incident, you are advocating for a supportive work culture and ensuring that any underlying issues can be addressed. This might involve counseling the OR nurse about their behavior or providing support for any stressors that may be affecting their professionalism. Furthermore, it establishes a protocol for handling similar situations in the future, which can lead to improved communication and cooperation among the staff.

Ignoring the incident or confronting the nurse directly may lead to escalation or unresolved conflict, while asking another nurse for clarification does not address the inappropriate behavior and may lead to further confusion or tension in the team. Reporting allows for a structured response that aligns with the standards of care and communication necessary in a medical environment.